Millions of disabled and older people across the UK are effectively shut out of public transport because many parts of the network remain inaccessible, new research suggests. Engineers say inconsistent accessibility across stations, vehicles and transport interchanges continues to create major barriers for passengers who rely on accessible infrastructure to travel safely and independently.
The study urges the government to prioritise upgrading existing transport infrastructure rather than focusing primarily on new projects. Experts argue that while modern trains may include improved accessibility features, many older stations still lack basic facilities such as lifts, step-free access and clear signage. Without addressing these longstanding issues, many people remain unable to reach platforms or complete journeys without assistance.
Researchers say the problem has wider economic consequences. Limited access to transport can prevent disabled people from reaching workplaces, educational opportunities, healthcare appointments and social activities. Studies suggest the UK economy could benefit by around £72 billion annually if the accessibility gap in transport were significantly reduced, highlighting the broader impact of exclusion from travel.
The report calls for accessibility improvements to be built into the earliest stages of transport planning and procurement. Measures such as tactile paving, step-free routes and accessible wayfinding should be mandatory in new developments and upgrades. Experts argue that incorporating these features from the start is far more cost-effective than retrofitting them later and would help ensure public transport systems are designed to work for everyone.


