Specialist Complex Care Support Worker (OCD Experience Essential) Job in North London, London
Job Type: Full Time, Part Time, Permanent, Temporary
Location: North London
Area: London, England Salary: £18.00 p/h
Start Date: 12/11/2026
Advertiser: Nursing Direct
Telephone: 0330 056 6000
Job Ref: CP12112026
Job Description
We are seeking compassionate, experienced and dedicated Specialist Complex Care Support Workers to join a care team supporting a female client with complex physical, neurological and mental health needs.
The client lives with progressive Multiple Sclerosis, chronic pain, obsessive-compulsive disorder (OCD), anxiety, depression and Post-Traumatic Stress Disorder (PTSD).
This is a hands-on care role requiring a high level of personal care, practical support and a good understanding of complex physical and mental health needs. The successful candidates will provide comprehensive assistance with daily living, clinical care tasks and emotional wellbeing.
Previous experience supporting individuals with OCD is essential for this position. We are specifically looking for care professionals who have a good understanding of complex OCD presentations and experience supporting individuals whose OCD has a significant impact on their daily lives.
The successful candidates must be patient, compassionate, reliable and confident in delivering intimate personal care while maintaining the client's dignity, independence, privacy and quality of life.
Key Requirements and Responsibilities
Mental Health and OCD Support – Essential Experience
The client experiences significant mental health challenges, particularly OCD, alongside anxiety, depression and PTSD.
We are looking for applicants with demonstrable previous experience supporting individuals with OCD. General mental health experience alone will not be sufficient for this role.
The successful candidates must have a good understanding of OCD, including how intrusive thoughts, compulsions, rituals and associated anxiety can affect an individual's daily functioning, emotional wellbeing and interactions with others.
Responsibilities will include:
Providing consistent, patient and compassionate support when managing complex OCD presentations.
Understanding the nature of OCD and recognising how compulsions and associated behaviours may present.
Responding appropriately to OCD-related behaviours, anxiety and distress.
Following agreed OCD management strategies and individual care plans consistently.
Understanding the importance of not inadvertently reinforcing compulsive behaviours or rituals.
Maintaining a calm, non-judgemental and reassuring approach, particularly during periods of heightened anxiety or distress.
Understanding the relationship between OCD, anxiety, depression and PTSD.
Recognising potential triggers and responding sensitively to the client's individual needs.
Maintaining consistency in approach and communication across the care team.
Nutrition and Domestic Support
Providing assistance with nutrition and hydration.
Preparing meals in accordance with the client's preferences and dietary requirements.
Supporting shopping and ensuring essential household supplies are maintained.
Undertaking general domestic duties, including cleaning and maintaining a safe, hygienic and comfortable home environment.
Supporting the client to maintain a clean, organised and comfortable living space.
Clinical Care and Health Management
Supporting the management of progressive Multiple Sclerosis and associated symptoms.
Monitoring and reporting changes in physical presentation, mobility, pain levels and general wellbeing.
Maintaining skin integrity through appropriate personal care, skin inspections and pressure area care in accordance with the care plan.
Supporting pressure area prevention and identifying any signs of skin damage or deterioration.
Providing appropriate support with chronic pain management in line with prescribed guidance.
Recognising and escalating any concerns regarding the client's physical or neurological health.
Personal Care and Continence Management
Providing full assistance with all aspects of personal care, including washing, bathing, dressing, grooming and toileting.
Managing continence needs, including intermittent catheterisation.
Administering enemas in accordance with the client's prescribed care plan and clinical guidance.
Maintaining dignity, privacy and comfort during all intimate care procedures.
Monitoring and reporting any concerns or changes relating to continence, bowel and bladder health.
Medication Management
Taking responsibility for medication administration in accordance with the prescribed MAR and individual care plan.
Maintaining accurate medication records.
Understanding the importance of medication safety, accurate documentation and reporting any errors or concerns immediately.
Moving and Handling
Providing assistance with moving and handling in accordance with the client's individual assessment and care plan.
Supporting transfers, repositioning and mobility using prescribed equipment where required.
Following safe moving and handling procedures at all times.
Promoting comfort, safety and dignity while minimising the risk of injury to both the client and care staff.
The Ideal Candidate
The successful candidate will be:
Compassionate, patient and empathetic.
Experienced in supporting individuals with OCD, ideally with experience of complex OCD presentations.
Knowledgeable about OCD and the impact it can have on everyday life.
Calm and confident when supporting individuals experiencing significant anxiety or distress.
Emotionally resilient and able to provide consistent support.
Respectful of personal boundaries, privacy and confidentiality.
Experience with Catheter care preferred but not essential- full training can be given.
Experience with Bowel care and Enema’s preferred but not essential- full training can be given.
Reliable, punctual and committed to continuity of care.
Observant and proactive in recognising changes in health and wellbeing.
Able to work independently while communicating effectively with the wider care team.
Committed to delivering high-quality, person-centred care.
Why Join Nursing Direct?
£18.00 per hour
Flexible working opportunities
Weekly pay
Ongoing training and development
Supportive and experienced management team
Opportunity to work within specialist complex care packages
Make a meaningful difference to the lives of individuals with complex healthcare needs
Please Note:
Nursing Direct is a UK-based agency and only offers roles within the UK. Applicants must have UK right to work – we do not offer VISA sponsorship. We cannot accept candidates on 20-hour Student VISAs or Skilled Worker VISAs.
We are committed to the safeguarding of children and vulnerable adults. All roles require up-to-date training and full compliance during registration.
