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Information Hub
EVERYTHING YOU NEED, ALL IN ONE PLACE
Welcome to the Nursing Direct Information Hub. Whether you're a healthcare professional, service user, family member or part of our team, this is your central place for guidance, policies, practical resources and important information.
We've brought together everything you need to help you access our services, understand how we work, support safe, high-quality care and find answers to common questions. Simply choose the section most relevant to you to explore further.
Working with Nursing Direct
Everything our workforce and healthcare professionals need to work confidently and safely with Nursing Direct. Access staff guidance, Training Academy resources, onboarding information, OneTouch support, payroll and employment information, mandatory training, useful forms and day-to-day operational guidance.
Service Users & Families
Information to support individuals receiving care and those closest to them. Find service user guides, frequently asked questions, emergency information and resources designed to help you get the most from our services.
Feedback & Your Experience
Your feedback helps us continually improve the services we provide. Whether you'd like to share a compliment, tell us about your experience, raise a concern or find out how we use feedback to improve our services, you'll find everything you need here.
Still Looking?
If you can't locate the information, you need or require further assistance, our team will be happy to help. Please get in touch and we'll ensure you're directed to the right person or resource.