Complex Care Support Worker (Band 4 CSW) Job in Maidstone, Kent
Job Type: Full Time, Part Time, Permanent, Temporary
Location: Maidstone
Area: Kent, England Salary: £14.00 - £15.00p/h
Shifts: Waking Nights Available (Flexible Additional Shifts May Be Available)
Start Date: 10/11/2026
Advertiser: Nursing Direct
Telephone: 0330 056 6000
Job Ref: NDHL10112026e
Job Description
Are you an experienced and dedicated Complex Care Support Worker looking for rewarding work supporting individuals with complex needs?
Nursing Direct is recruiting compassionate Band 4 Complex Care Support Workers (CSWs) to support individuals with complex care and behavioural support needs in Maidstone and the surrounding areas.
This role involves providing high-quality, person-centred care within home, community, and supported living environments. We are seeking candidates with experience in complex care, behavioural support, PMVA, and waking night support, who can confidently deliver safe, effective care while promoting independence, wellbeing, and positive outcomes.
Key Responsibilities
Provide high-quality, person-centred support to individuals with complex care needs
Deliver waking night support, ensuring the safety, comfort, and wellbeing of service users throughout the night
Support individuals with behaviours of concern using approved behavioural support strategies
Implement care plans, risk assessments, and Positive Behaviour Support approaches where appropriate
Assist with personal care and daily living activities as required
Monitor and report changes in health, behaviour, or wellbeing
Maintain accurate records and complete incident reporting when necessary
Promote dignity, independence, choice, and inclusion
Work collaboratively with families, healthcare professionals, and multidisciplinary teams
Follow safeguarding, health and safety, and organisational policies at all times
Requirements
Minimum 6 months' UK experience working as a Support Worker, Healthcare Assistant, Complex Care Support Worker, or similar care role
Experience supporting individuals with complex care needs
Experience managing and supporting behaviours of concern
PMVA (Prevention and Management of Violence and Aggression) training and practical experience
Experience working waking night shifts
Strong communication and interpersonal skills
Ability to remain calm and professional in challenging situations
Good understanding of safeguarding and person-centred care
Ability to work independently and as part of a wider team
Desirable Experience
Positive Behaviour Support (PBS) knowledge and experience
Experience supporting individuals with autism, learning disabilities, mental health needs, or complex behavioural needs
Community, residential, supported living, or home care experience
Relevant Health & Social Care qualifications
Medication administration experience
Why Join Nursing Direct?
£14.00–£15.00 per hour
Flexible working opportunities
Weekly pay
Ongoing training and professional development
Supportive and experienced management team
Opportunity to make a meaningful difference in the lives of individuals with complex needs
If you are an experienced Band 4 Complex Care Support Worker (CSW) with skills in complex care, behavioural support, PMVA, and waking nights, we would love to hear from you. Apply today to join the Nursing Direct team in Maidstone, Kent.
Please Note:
Nursing Direct is a UK-based agency and only offers roles within the UK. Applicants must have UK right to work – we do not offer VISA sponsorship. We cannot accept candidates on 20-hour Student VISAs or Skilled Worker VISAs.
We are committed to the safeguarding of children and vulnerable adults. All roles require up-to-date training and full compliance during registration.
