Crisis & Emergency Intervention

We provide support during periods of acute escalation, including crisis situations where risk is heightened.

This includes:​

• Short-term crisis intervention packages

• Rapid deployment of trained staff

• Support within the home or community

• Working alongside professionals to de-escalate situations

• Supporting young people in emergency department settings, where appropriate

Our teams are trained to respond calmly, safely and consistently, helping to reduce distress and support safe outcomes.

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Our Approach

We recognise that behaviour is communication, often linked to underlying emotional needs, trauma or unmet support requirements.

Our approach is based on:​

• Understanding triggers, emotional responses and patterns of behaviour

• Low-arousal, trauma-informed and attachment-aware practice

• Consistency and relationship-based care

• Clear structure and predictable routines

• Positive behaviour support principles

All care is individualised, ensuring it reflects the emotional, behavioural and developmental needs of each young person.

We have particular experience supporting children with complex emotional and behavioural presentations, including those with trauma histories, attachment needs and difficulty maintaining stable placements.