Nursing Direct staff are fantastic, I have enjoyed and appreciated all staff that worked with us. We felt like one big family helping each other. They were very professional and had good time keeping. My son likes them and listens to them, something he didn’t do previously with other professionals that have worked with him. At the start of the package, my son used to bite and head butt people. Since working with Nursing Direct, this is no longer the case, with very rare, almost non-existent displays of aggression. They are good with him outside, every day they insist on doing more work with him to give him everything he needs, going beyond their duty. I am a clinical lead nurse myself and was amazed by Nursing Direct carers. My consultant Stephanie was ever so helpful. I felt like she was ready to assist with whatever matters she can help with and it was easy to work with her. She replied in a timely manner and was always available to talk to. Nursing Direct and their staff treated my family with the utmost dignity and I will recommend them!