The Medicines and Healthcare products Regulatory Agency (MHRA) has published fresh advice to help people better understand and safely use digital tools designed to support mental health. Released on 27 January, the guidance forms part of new free online resources created with NHS England for the public, parents, carers and professionals who recommend or rely on such technologies.
Use of mental health apps and digital therapies has grown rapidly across the UK, particularly among children and young people. From mood diaries to immersive virtual reality treatments, these tools are increasingly used alongside NHS and community services. However, knowing which products are trustworthy can be difficult. The MHRA says the new resources are intended to help users recognise reliable tools, understand potential risks and take action if something feels wrong.
The guidance encourages people to ask simple but important questions before using an app or platform. These include understanding what the tool claims to do, who it is designed for, whether there is evidence it works and how personal data is handled. It also explains that some products are regulated as medical devices and must meet UK safety standards, while others are classed as wellbeing tools and may not undergo the same checks.
The resources include short videos and real-life examples, and explain how concerns can be reported through the MHRA’s Yellow Card scheme. Developed with NHS England’s MindEd programme and supported by Wellcome, the initiative aims to improve confidence, safety and informed decision-making as digital mental health support becomes more common.
