The chief executive for the Mid Yorkshire Hospital Trust has written for the NHE and he is trying to guide everyone through the trust’s own journey. It has been argued that mid-Yorkshire has been on a significant trip to say the least. The Mid-Yorkshire area serves a total of 550,000 people. They also have more than 8,000 staff and they are able to provide community services to the area of Wakefield. They also have a total of three hospital sites and they all opened up less than a decade ago. They did this as part of the PFI scheme. Of course, the trust has a total income of over £540m and they have also reported a deficit of over £19m too. For a lot of years, it would appear that the trust gained a bad reputation. This is especially the case for those who work in private nursing or even in homecare.

Staff morale was incredibly low but their aim was to try and establish a working culture where staff would actually feel valued. They also need to feel respected and engaged too. This would give them the chance to do their work to the highest possible standard and it would also mean that they are able to continually improve past the norm. They have also established an interactive process, and this helped them to reach a general consensus. Their overall trust ambition would be to try and achieve a great patient experience. In addition to this, their behaviours are fundamental to how they work and they also want to try and make sure that they are going the extra mile as much as possible. As a continuation of this, they then started to have a three-day program for all of the staff who work in management or even in formal positions.